New Tech Solutions — Agentic AI Platform
Agentic AI Platform

A Configurable Agentic
Capability That Connects Your Data Silos

One platform. Reusable template. Any department. Every service.

↓ See the Platform ▶ View Live Demos
New Tech Solutions, Inc.
Google Cloud
Peak Trails Consulting Peak Trails
Consulting
Architecture

One platform. Reusable template. Any department. Every service.

Your existing systems stay in place. AI agents connect to them through a centralized platform — grounded in your data, governed by your policies, deployed in your infrastructure.

Internal Information Silos — Client Systems
🎫
Ticket Management
🌐
Website / CMS
🏛️
Courts
🏗️
Permits
📹
Tax and Revemue
🏢
Building Automation
📁
Records and Policies
⚡ Connectors & APIs
🤖 Google Cloud AI Platform — Vertex AI + Gemini Enterprise

Build

  • No-code prototyping
  • Prompt tuning
  • Agent Development Kit
  • Iteration & testing
  • 130+ model choices

Connect

  • Enterprise data grounding
  • Data caching
  • Testing framework
  • RAG over your docs

Deploy

  • One-click deployment
  • FedRAMP security
  • Multi-language
  • ADA / WCAG

Operate

  • Agent evaluation
  • Agent monitoring
  • Dashboards & reports
  • Continuous improvement
Google Cloud
Gemini Enterprise
Zero vendor lock-in · Open Garden strategy · 130+ models
▼
🏙️

Citizen Services

Residents, permit applicants, taxpayers — 24/7 self-service without hold times

🤖
🤖
AI Agents
👥

Internal Staff

Employees, vendors, IT staff — instant answers grounded in policy and procedure

Agent Workflow

How Every Agent Works

The same workflow pattern powers every vertical. The agent searches your data first, resolves what it can, and escalates the rest — with every interaction captured for analytics.

⌨️ End user enters issue into Agent
↓
🧠 Agent Processes Request
📚 Knowledge Base
🔗 Vendor URLs
📋 Policy Store
↓
Result
Found?
Yes →
✅ Agent Displays Result
← No
🎫 Creates Support Ticket
↓
🪪 Displays Ticket ID to End User
↓
↓
📊 Update Analytics Dashboard
Node Key
User Actions
Steps initiated or seen by the employee, citizen, or applicant
Agent Processing
Gemini-powered reasoning across your connected data stores
Decision Points
Agent evaluates whether a self-service resolution exists
Resolution
Issue resolved without human intervention — ticket deflected
Every demo includes
✓ Live KPI analytics dashboard
✓ Real-time ticket / case creation
✓ End-user feedback + sentiment tracking
✓ Grounded in client's own data — no hallucinations
✓ Path to production via native system connectors
What We Deliver

The Full Capability Stack

From governance strategy through POCs and eventually to production deployment — we manage the full journey.

🎓

Discovery & Strategy

8-step discovery process maps use cases to value vs. effort — surfacing quick wins in ~2 weeks

🔒

Governance First

Data sovereignty, Zero Trust security, FedRAMP-ready deployment. AI built on your terms

⚡

Fast POC Delivery

Working demo in days, not months. Reusable templates accelerate every new vertical

🔗

Native Integrations

ServiceNow, EnerGov, Odyssey, Workday and more — no rip-and-replace required

📊

Measured Outcomes

Every agent ships with a dashboard. Deflection rates, cost savings, and sentiment tracked live

🚀

Production Roadmap

POC to production path defined upfront. Phased expansion across departments and services

Proprietary & Confidential · Powered by Vertex AI · Gemini Enterprise · Agent Development Kit

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