

Ideate - define your goal
Map out the environment
Discovery
Define the problem
Set a budget
Define how to purchase
Set a timeframe

Define success
Review compliance
Map process changes
Align the stakeholders
How to change
Training and adoption
Estimate TCO
Go or No Go

Select the tools
Select the team
Detailed plan and design
Proof of concept
Quality and testing plan
Define service level agreements (SLA)
Detailed budget

Align the team
Support governance
Track progress
Set checkpoints
Measure quality
Guide support and change
Verify compliance

Monitor adoption
Measure performance
Track SLAs
Enhance support
Update roadmap





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